Hippo Manager's Checkout screen allows you to build invoices and collect payments. For more information about the Checkout screen, check out Checkout: Register Breakdown.
Once you have collected an owner's payment and completed the invoice, the system will automatically generate a new invoice which will be displayed on the Invoices screen.
The open invoice is created in preparation, should an additional invoice for that patient be needed on that same day.
Important Note: At the end of each working day, if the auto-generated invoice does not have any items or services tied to it, the system will automatically remove that invoice from the owner's record. While that automatic $0.00 invoice is present for the remainder of that business day, it does not impact any financial reporting.
This is a temporary system workflow until the remaining areas of the system have been upgraded to the newest infrastructure in the coming months.