Users with the Super User access level can access the necessary pages to update a user's login password and credentials.
1. Select Administration from the main menu on the left side of the screen, and then select the Users icon.
2. Using the available filters at the top of the page, locate the User within the list that you wish to update. Select Edit next to their name.
3. In the Username field, clear the existing information. Then type the new email address you wish to use at login. When finished, select Update User in the lower left corner of the page to save changes.
Important Note: You will need to use this new email address when logging into the system in the future.
If you need to reset a different user's password, check out Administration: Resetting a User's Hippo Manager Password & Choose Action: Updating Your Hippo Manager Password.