If you have accidentally created a duplicate patient account in your system, Hippo Manager's dedicated Support team can help with merging those accounts!
When submitting your request to merge duplicate accounts, please provide our team with the following information:
- The Patient Names & ID Numbers (The ID number can be found in the patient reserve)
- The Owner's Name & ID Numbers (The ID number can be found in the patient reserve)
- Please also indicate which account number you would like to keep as the primary
For more information about how to connect with our support team, check out Contact: Customer Support.