Canceling or Voiding an Invoice
1. Click the Checkout tab to access the Sales Register.
2. Once you've located the invoice you wish to remove, click Void Invoice.
3. An alert box will appear for added confirmation, and you'll need to click Voice Invoice once more to proceed.
Important Note: After the invoice is voided, the system will automatically create a new open invoice for convenient entry upon the next visit. If you see an open invoice for $0.00 through the Invoices tab after voiding, this is normal. The new placeholder invoice $0.00 invoice will not reflect on reporting.
If you've generated an invoice for price checking, it's recommended to mark the invoice as an estimate by clicking the Estimate toggle, rather than voiding it. This will not only provide beneficial proof of quote documentation but will also prevent the system from creating a new $0.00 invoice to follow as it does with the steps above. For assistance with creating estimates, check out Checkout: Creating and Converting Estimates.