Deactivating Users
1. Select the Administration tab, and then select the Users widget.
2. Locate the user within the list below, and select the checkmark towards the left side of the line to remove the checkmark.
Reactivating Users
1. Select the Administration tab, and then select the Users widget.
2. Locate the user within the list below, and select the checkmark towards the left side of the line to remove the checkmark.
Helpful Tip
Users can change their password at any time by going to the Hippo icon in the lower-left corner of their screen and selecting User Security. For additional information regarding customizing the user experience, check out the following articles:
- Choose Action: Customizing Choose Action Settings to Optimize Workflow
- Patient Dashboard: Using and Customizing Quick Links to Optimize Workflow
- Scheduler: Using and Customizing Quick Links to Optimize Workflow
Important Note:
If you have previously deactivated or deleted a user, and are trying to add a new user with that same email address, please contact support to have that email address reactivated.